Common Collision Repair Insurance Myths That Can Hurt You

Jan 15, 2014

MYTH: The insurance company chooses which shop performs your vehicle repairs.

FACT: The choice is yours, and yours alone. While insurance companies might have a network of preferred providers for collision repair, the insured's right to choose MUST always be upheld.

MYTH: You will be forced to use the repair shop with the lowest bid.

FACT: The choice of shops is entirely up to you. The repair facility which writes the lowest estimate is not necessarily the best place to have your car repaired. In fact, obtaining repairs from the low bidder is usually not in the best interest of the customer. When one considers the safety issues involved in collision repair, and the considerable investment one has in his or her vehicle, the value of quality repairs becomes clear. A modern, well equipped collision repair center represents an enormous investment in equipment, training and people. As is often the case with goods and service, one gets what one pays for.

MYTH: Once a car has been in an accident, it will never be the same.

FACT: A collision brings about many changes to an auto. It is the role of the collision repair technician to restore the safety, function and appearance of your car. Using the latest in repair technology and original parts Cranbourne Body Works will return your car to pre-accident condition.

MYTH: My car will never be worth what is was prior to the accident.

FACT: Value retention and safety should be of primary concern to a collision repair customer. An inexpensive or otherwise poor repair will cause additional loss to a car owner in terms of their enjoyment of the car, safety, and return at trade-in. Substandard repairs, which often go unnoticed by consumers, can lead to premature failures of the repair, inconvenience, and/or liability. Individuals with leased vehicles should also be careful in selecting body shops. Substandard repairs, which often occur without their knowledge can result in end-of-lease charge backs.

Cranbourne Body Works.

1485 South Gippsland Highway, Cranbourne VIC 3977

Telephone – (03) 5996 4770    |

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